Please Read Carefully

Refunds & Replacements

  • Sapphire Creations by CM has a NO refund policy, but will work with you if you're not 100% satisfied with what you receive on a case by case basis. Materials are very costly for a small business, but every effort will be made to ensure you receive what you order! We all work hard for what we have.

  • 50% Deposit is due before any work on a project will begin. The expected finish date will start once deposit has been received.

  • Handling and care instructions are included with every item. If directions are not followed, Sapphire Creations by CM will not replace. Epoxy items are hand wash only and not dishwasher or microwave safe.

  • Every item made with epoxy is NOT shatterproof. If an item is dropped, there is always a possibility of it breaking.

  • Work is performed in a glitter filled area so sometimes, no matter how hard its avoided, a speck or random piece of glitter may end up on your item.

  • All of the items from this shop are handmade and unique in their own way. I am not a machine and tiny imperfections may exist. I put a lot of love and time into every single item.